TM SIM Registration Online 2025 

Protect yourself from scams, spam, and scandals by registering your SIM online. As required by the SIM Registration law, it is mandatory to register your SIM cards online. The TM SIM registration process is FREE and will not deduct any charges from your mobile data wallet.

Register TM SIM

Step-by-Step Guide to Register TM SIM

There are two methods to register the TM SIM online:

  1. Via TM SIM Registration link online
  2. Via GlobeOne App
  • According to TM Tambayan support, it is not possible to register a TM SIM via text message.
  • Minors’ SIMs must be registered under the name of their parents,  passport and other special documents.
  1. Go to the TM SIM registration portal, by clicking the TM SIM registration link legit https://new.globe.com.ph/simreg.
  2. Enter your number and click “register.”
  3. Enter the verification code.
  4. Fill out the form with personal valid information.
  5. Upload your government-issued ID to verify identity.
  6. Accept the terms and conditions 
  7. Wait for the text confirmation, your TM registration SIM is completed.
TM SIM Registration via online link methods

TM SIM Registration Via GlobeOne App

  • Install GlobeOne App by below buttons according to device.
GlobeOne App (Android) GlobeOne App (iOS)
  • Open the app, and create an account.
  • Click on the “register your SIM” option.
  • Enter your phone number, and click on “register SIM.”
  • Enter the verification code to verify your number.
  • The rest of the TM registration SIM process is the same as the SIM registration TM link as we have done above.
TM SIM Registration via GlobeOne App methods

Note

  • If you’re facing troubles in registering your TM SIM online, then, visit the nearest TM store, they will assist you.
  • The TM SIM registration process is similar for all whether it’s foreigner, minors and companies as for citizens.
  • Use a clear photo of your ID for successful TM registration SIM.
  • Carefully review the form to ensure all details are entered correctly.
  • Ensure the photo and signature are clearly visible on the ID document.
  • Do not use an expired ID document.
  • The ID photo size shouldn’t exceed 4 MB
TM SIM registration number

What information is needed to register SIMs?

SIM users need to provide the following information while registering their SIMs:

  • Full Name
  • Birthday
  • Gender
  • Address
  • Mobile Number
  • Government ID with ID number
  • Government ID with picture
  • Proof that all information is correct
  • For corporations, the required documents are:
  • SEC Certificate of Registration
  • Board Resolution appointing an authorized representative
  • For other juridical entities, a Special Power of Attorney

Accepted IDs for TM SIM registration

The following are official ID cards accepted for SIM registration TM Globe:

  • Driver’s License
  • Firearms License
  • IBP ID
  • NBI Clearance
  • OWWA ID
  • Passport
  • Philippine National ID
  • Police Clearance
  • PRC ID
  • PWD Card
  • Senior Citizen’s Card
  • SSS/GSIS Card
  • TIN ID
  • UMID Card
  • Voter’s ID
  • Other valid government-issued IDs

SIM Registration TM Requirements for Foreigners

  • Passport (copy of bio-page and pages with the current visa) showing passport number, full name, and nationality
  • Proof of residence in the Philippines (hotel booking proof, or if unavailable, an affidavit/letter from the property owner)
  • Return ticket to the home country or another country showing the departure date and time

Foreigners with other types of visas must provide

  • Passport (copy of bio-page and pages with the current visa) showing passport number, full name, and nationality
  • Proof of residence in the Philippines
  • Other documents, such as:
  • Alien Registration Certificate (ACRI Card)
  • Alien Employment Permit
  • Student Registration and ID
  • For Persons of Concern (POCs), travel or admission documents are issued by the Department of Justice.

Troubleshooting Tips

What to Do If TM SIM Registration Is Rejected

If your TM SIM registration is rejected, it may be due to incorrect information or documentation. To resolve this:

  • Verify Information: Double-check that all your personal details match the information on your government-issued ID.
  • Check Document Quality: Uploaded IDs should be clear and legible.
  • Resubmit Application: Correct any errors and submit the registration form again.

If issues persist, contact TM customer support at (+632) 7730-1000 for assistance.

Steps to Take If TM Registration Fails Multiple Times

Repeated registration failures can be frustrating. Here’s what you can do:

  • Use Official Channels: Register through the official TM SIM registration portal or the GlobeOne app.
  • Clear Browser/App Cache: This can resolve technical glitches during registration.
  • Try a Different Device or Browser: Some devices or web browsers may not be fully compatible with the registration process.

For continued problems, visiting a nearby TM store for in-person assistance is advisable.

Why Is TM SIM Not Receiving OTP?

If you’re not getting the OTP ensure your device has a stable TM network connection.

  • Check Signal Strength: Ensure your device has a strong TM network signal.
  • Sufficient Load: Some services require a minimum balance to receive OTPs.
  • Server Downtime: TM servers may occasionally experience issues; try again later.

If the issue persists, feel free to contact TM support for further assistance.

Steps to Report Lost or Stolen SIMs

In case your SIM is lost or stolen:

  • Contact Customer Support Immediately: Dial (+632) 7730-1000 to report the incident.
  • Provide Necessary Details: Be prepared to share your mobile number and some personal information for verification.
  • Request SIM Replacement: Visit a TM store with a valid ID to get a new SIM card with the same number.

How to Recover a Deactivated SIM Due to Non-Registration

If your SIM has been deactivated because it wasn’t registered:

  • Visit a TM Store: Bring a valid government-issued ID.
  • Request SIM Reactivation: The staff will guide you through the reactivation and registration process.

Note that reactivation policies may vary, and in some cases, obtaining a new SIM card might be necessary.

How to Check If Your TM SIM Is Successfully Registered

To confirm your SIM’s registration status:

  • Via GlobeOne App: Login and navigate to your account details to view registration status.
  • Through the Registration Portal: Enter your mobile number on the official TM SIM registration website to check status.

If uncertain, contacting TM customer support can provide confirmation.

How to Deactivate the SIM

If you wish to deactivate your TM SIM:

  • Contact Customer Support: Call (+632) 7730-1000 and request deactivation.
  • Provide Verification: You’ll need to verify your identity and ownership of the SIM.

Deactivation is permanent; ensure you back up important contacts or data before proceeding.

SIM Registration Act in the Philippines

The SIM Registration Act is a law in the Philippines that mandates the registration of all SIM cards (both physical and electronic) for activation. Under this law, all SIM card owners (regardless of device) must register their SIMs.

The law was passed to combat SIM-aided criminal activity, including smashing or scam texts and other fraudulent acts using mobile phones and online platforms.

According to the law, all SIMs sold by Public Telecommunication Entities (PTEs), telcos, and authorized distributors or resellers are considered “deactivated.” They will only be activated once end-users register their SIMs.

TM SIM registration

Penalty for Violating the SIM Registration Act

Violators of the SIM Registration Act face penalties, such as:

Individuals: Jail time of 6 months to 2 years and a fine of ₱300,000 for providing false information or using fake IDs.

Telecom Companies (Telcos): Fines ranging from ₱100,000 to ₱1 million for failure to register SIMs and higher penalties for violating data confidentiality.

SIM Registration Act Confidentiality Clause

According to Section 9 of the law (Confidentiality Clause): “All data and information obtained during the registration process are strictly confidential and are not to be shared with any person.” This clause will come into effect after your SIM is registered.

The law imposes penalties on the violation of this clause. User information can only be released if a subscriber authorizes access to their information. Telcos can only release subscriber data by court order. According to the law, when your SIM is deactivated, all your data will be deleted from the SIM. However, the telco will keep it archived for at least 10 years.

Frequently Asked Questions

All SIM users, both local and foreigners, as well as corporate entities using SIMs purchased in the Philippines for devices like cell phones and modems.

TM allocated additional funds to establish reliable systems for the safe implementation of the SIM Registration Act.

The SIM Registration Act was created to fight fraud and phone-related criminal activities. This initiative aligns with TM’s long-standing efforts to protect against scams by investing in filtering systems, proactively blocking scam and spam text messages, and partnering with banks and financial institutions to share data.

If you purchase a new prepaid SIM, you must register it immediately to activate the SIM. You can only use your SIM until its shelf life expires, as stated on the packaging.

If you purchased a prepaid SIM, and made no transactions with it, you can still register until the SIM’s shelf life expires as indicated on the packaging. For active load and promos, you have 120 days after the promo expires. For prepaid Wi-Fi, you have 180 days.

Any authorized representative of the company can register. The company must inform its telco provider about any changes related to the business SIMs.

Yes, those who are abroad or roaming must register their SIM through the SIM card registration TM portal to prevent deactivation.

Yes, SIM registration TM and GCash verification are two separate processes. SIM card registration TM is required by the government under the SIM Registration Act, while GCash verification is a process for ensuring your identity in the GCash app for security and account access.

All existing load, promo registrations, and freebies will be lost because deactivation includes erasing all information associated with the SIM.

The SIM registration act only affects your TM SIM account. If your SIM has been deactivated, you need to update your account details in third-party apps separately.

Notify TM in the following instances:

  • Any changes to personal details submitted during registration
  • Customer requests the deactivation of a registered SIM
  • Death of a SIM customer. The family must notify TM immediately.

If any of this occurs, just visit the TM store. The SIM will be deactivated within 24 hours after the telco receives the report of an end user’s death.